At Queeble, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WhatsApp Business Platform and related services.
Information We Collect
•Account information: When you create an account, we collect your name, email address, phone number, and company information.
•Usage data: We automatically collect information about how you use our services, including features accessed, actions taken, and time spent.
•WhatsApp data: We process messages and conversations that flow through our platform to provide our services.
•Payment information: We collect billing details and payment information when you subscribe to our services.
•Device information: We collect device identifiers, browser type, operating system, and IP address.
How We Use Your Information
•Provide, maintain, and improve our services
•Process transactions and send related information
•Send technical notices, updates, and support messages
•Respond to your comments, questions, and requests
•Monitor and analyze trends, usage, and activities
•Detect, investigate, and prevent fraudulent or unauthorized activities
•Personalize and improve your experience
Information Sharing
•With service providers who assist in our operations
•With business partners for joint marketing initiatives (with your consent)
•To comply with legal obligations or respond to lawful requests
•To protect rights, privacy, safety, or property
•In connection with a merger, acquisition, or sale of assets
•We never sell your personal information to third parties
Data Security
•We implement industry-standard security measures including encryption, firewalls, and secure data centers.
•All data is encrypted in transit using TLS 1.3 and at rest using AES-256.
•We conduct regular security audits and penetration testing.
•Access to personal data is restricted to authorized personnel only.
•We maintain SOC 2 Type II compliance and undergo annual audits.
Data Retention
•We retain your data for as long as your account is active or as needed to provide services.
•Message data is retained according to your account settings and WhatsApp policies.
•After account deletion, we retain certain data for legal and business purposes for up to 90 days.
•You can request data deletion at any time through your account settings or by contacting us.
Your Rights
•Access and receive a copy of your personal data
•Rectify inaccurate or incomplete data
•Request deletion of your personal data
•Object to or restrict processing of your data
•Data portability - receive your data in a structured format
•Withdraw consent at any time where processing is based on consent
•Lodge a complaint with a supervisory authority
International Transfers
•Your data may be transferred to and processed in countries outside your residence.
•We use Standard Contractual Clauses and other safeguards for international transfers.
•We comply with GDPR requirements for transfers from the EU/EEA.
Contact Us
•For privacy-related questions or to exercise your rights, contact us at: